Privacy Policy

Introduction

Coginiti Corp (“Coginiti,” “we,” “us,” or “our”) operates as a software company specializing in enterprise analytics management. The terms “you,” “your,” and “yours” refer to website users, application users, and individuals whose personal information has been provided during normal business operations.

This policy applies to information collected through:

• Our website (www.coginiti.co)
• Our applications including the Coginiti Data Workbench and the Coginiti Semantic Intelligence Platform
• Seminar, workshop, and event registrations
• Inquiries about our products or services

This Privacy Policy does not apply to client information collected and maintained with Coginiti software in client environments, which may be subject to their own privacy policies.

Modifications to This Policy

Coginiti reserves the right to update this Privacy Policy periodically. We will notify you of any changes by posting the updated Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting the personal information we collect.

Security

We implement reasonable and customary industry measures to safeguard sensitive personal information appropriate to information types and legal requirements. Security measures include Secure Socket Layer (SSL) and Transport Layer Security (TLS) encryption technology.

We encourage you to exercise caution online by protecting your usernames, passwords, and maintaining secure credentials.

Information Collection

Voluntarily Provided Information

You may be asked to provide personal information when:

1. Learning about our products or services or facilitating registration
2. Submitting requests, suggestions, feedback, or communications
3. Interacting in ways that display personal information
4. Subscribing to marketing communications
5. Submitting inquiries
6. Accessing product demonstrations, documentation, or collateral materials
7. Registering for events such as webinars, training, or summits

We request that you do not provide us with any sensitive personal information (including protected health information as defined by HIPAA), social security numbers, information related to racial or ethnic origin, political opinions, religious or other beliefs, health, sexual orientation, criminal background, or trade union membership.

Payment Processing

Authorized resellers process credit card and bank information for product licensing. These resellers follow industry-standard privacy and security procedures. Payment data is used solely for transaction completion, delivery, installation, and support unless you expressly opt-in to additional communications.

Stripe’s privacy policy governs payment transactions: https://stripe.com/privacy

Automatically Collected Information

We automatically collect:

• Internet Protocol (IP) addresses
• Browser type and version
• Geographic location (country or city-level)
• Device interaction data (pages accessed, links clicked)
• Application usage data

Collecting this information enables us to better understand the visitors who visit our website and the content which interests them. We use Google Analytics, which collects referring sites, activity patterns, browser information, operating system, default language settings, and geolocation data.

Google’s privacy policy: https://www.google.com/intl/en/policies/privacy/

As you navigate our support portal, Coginiti may collect information through the use of commonly-used information gathering tools, such as cookies. You may remove cookies through your browser settings, though this may impact your support experience.

Third Party Information Sources

We may receive personal information from third parties who have confirmed consent or legal permission to share it. This information may include email addresses, names, job positions, and company names. We use this information for maintaining record accuracy, conducting marketing surveys and campaigns, administering events, and providing customer service.

Use of Personal Information

We do not sell your information for commercial purposes to any third parties.

Internal Use

We share user and usage pattern information internally to improve our products, services, and websites. We may share aggregated information on a limited basis with outside parties for business necessities.

Anonymized Information

Information collected through application usage statistics is anonymized or de-identified, except within specific customer engagements governed by applicable agreements. Anonymized information may be provided to those facilitating website development, statistical analyses, data processing, and communications facilitation.

Specific Uses

Personal information is used for:

• Purposes defined at collection time
• Processing customer, partner, application user, and website visitor requests
• Supporting products and ensuring legal compliance
• Providing information about our company and services to the extent permitted by law
• Carrying out legitimate business purposes

Sharing with Third Parties

Personal information may be shared with:

• Employees and contractors under confidentiality obligations
• Law enforcement, government entities, and private litigants
• Companies required by law to comply with subpoenas or court orders
• Entities necessary to prevent fraud or illegal activities
• Organizations protecting property, safety, or legal rights

Marketing Communications

We may use your personal information for marketing purposes. Recipients have the opportunity to opt-out through email footer instructions or by contacting us directly.

Business Transfers

Personal information may be shared with affiliated companies or business successors. In the event of a sale, information may be shared with prospective purchasers consistent with an equivalent level of protection that we are committed to provide you.

Licensing Information

We collect name, email address, IP address, company, role, and phone number for application licensing to fulfill contracts and ensure compliance with U.S. export laws.

Data Retention

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal requirements).

When no ongoing business need exists, we will delete your personal information, anonymize it, or securely store it in backup archives isolated from further processing until deletion becomes possible.

Cross Border Transfers

We control our website from the United States but may share personal and non-personal information with partners located outside the U.S. While other countries may have different data protection laws, we have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy.

Onward Transfer and Data Processors

We share personal information with service providers including customer support services, email services, marketing platforms, and other service providers. Such partners are obligated to handle such information at an equivalent level of protection that we are committed to provide you.

We have executed industry-standard agreements with third-party data processors ensuring compliance with the General Data Protection Regulation and applicable law.

GDPR Individual Rights Policies

To protect your privacy, we may ask for additional information to verify your identity in order for us to respond to your request.

For EU Users Only

Under EU Regulation 2016/679 (General Data Protection Regulation), you have the following rights:

• The Right to Be Informed: You have the right to receive clear, transparent and easily understandable information about how we use your information and your rights.
• The Right of Access: You may obtain access to your information and certain other information to verify compliance with data protection law.
• The Right to Rectification: You may have your information corrected if it is inaccurate or incomplete.
• The Right to Erasure: Also called the right to be forgotten, enabling you to request the deletion or removal of your information where there is no compelling reason for us to keep using it. This is not an absolute right; exceptions exist.
• The Right to Restrict Processing: You may block or suppress further use of your information while allowing storage. We maintain restriction lists to ensure compliance.
• The Right to Data Portability: You may obtain and reuse your personal data for your own purposes across different services, enabling safe transfer between providers without affecting usability.
• The Right to Object to Processing: You may object to processing, including direct marketing communications.
• The Right to Lodge a Complaint: You may complain to your national data protection regulator about our handling of your personal data.
• The Right to Withdraw Consent: You may withdraw your consent to the processing of your personal information at any time. Withdrawal does not make prior processing unlawful.

Children’s Data

We do not knowingly collect or solicit personal information from anyone under the age of thirteen (13). Upon learning of inadvertent collection from children under thirteen, we will delete the information as soon as practicable.

Parents or guardians believing children under thirteen have submitted information should contact us using the email address provided below.

Links to Third Party Sites

We provide links to third-party websites and advertisements containing such links. The information practices and content of such other websites are governed by the privacy statements of such websites. We encourage you to review third-party privacy statements regularly. Our Privacy Policy does not apply to such other sites or to the use of your information by such sites.

Correcting Personal Information

You may request to review, correct, modify and/or delete any of the personal information that you have previously provided to us through our website, applications or otherwise. We will address your request within a commercially reasonable timeframe.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@coginiti.co
• Address: Coginiti Corp, 675 Ponce de Leon Ave NE, Suite NE223, Atlanta, GA 30308
• Phone: 669-228-0280